Access

Disabled Access

Our health centre has suitable access for disabled patients.

All the patient areas including the waiting room, the consulting rooms and the toilets, have wheelchair access.

A hearing loop is in place at the front reception desk.

If you require one, there is a wheelchair available at reception.

There is a designated disabled parking space in the car park.

Accessible Information Standard

We want to get better at communicating with our patients.  We want to make sure you can read and understand the information we send you.  If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

 

  • We want to know if you need information in braille, large print or easy read.

  • We want to know if you need a British Sign Language Interpreter or advocate.

  • We want to know if we can support you to lipread or use a hearing aid or communication tool.

Please tell the receptionist when you arrive for your next appointment, or call us on 01235 522379 between 11am and 4pm or email us on receptionists.longfurlong@nhs.net